Welcome to Alight
Congratulations on your new position with Alight! We’re glad to have you join us. Here are the next steps in the process to get you onboard at Alight. Please read this carefully and follow the steps as directed. If one of these steps is missed or skipped, your start date may be delayed.  

It is very important that you complete these steps within 24 hours of receiving the emails. These steps are necessary before you can start on your scheduled hire date.
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Step 1: Accept Offer and Acknowledge Other Hire Documents

  • You will receive an email from “alight@myworkday.com", the subject of the email is “Congratulations!  Your Offer Documents for Employment with Alight are Awaiting your Action”.  
  • Please log in to your Alight Workday Inbox and navigate to "Candidate Home" and Sign In (upper right corner)
     
Please note
:
  • If you don’t remember the password you used when you applied to the role and/or created a Workday account, please click “Forgot Password”, DO NOT create a new account. If you are unable to log into your Workday account, please contact alight.class.hiring@alight.com immediately.
  • If you did not previously create a Workday account when you applied, you will have a separate email with the subject: “Create an account for your recent application” from alight@myworkday.com. You must create an account to view your offer documents.  If you can't find this email or are having issues, please contact alight.class.hiring@alight.com.
​​Navigate to "My Tasks" and click the Review button
Review all 3 documents:
  • Guidelines Regarding Ethical Conduct 
  • Your Offer Letter (be sure to download and save a copy for your records)
  • NSA – Non-Solicitation Agreement 

Once you have reviewed the documents, check the three “I Agree” boxes and click "Submit".
When you see the green checkmark and "Thank you!", you have completed this step.
Accepting Offer FAQs:
2. Complete the Alight Licensing and Contracting Data Form (if you haven't done so already)

  • Click the link below to access the licensing form:
  • Fill out the form completely. Every section is important for the licensing process.
    • ​​​​​​​If you live in a state that does not have a license expiration date, use the date that your CE's are expected to expire.
  • Submit the form by clicking "submit" at the bottom of the page.
  • Our Licensing Team will review your submission and may reach out with questions or requests (such as release letters from previous employers.) If needed, they'll contact you directly via: retiree.onboarding@alight.com
Step 3: Begin the Background Check Process

Your offer of employment is contingent upon successful completion of a background check administered by our vendor, HireRight.   Please note that your background information must be submitted within 48 hours of receiving the HireRight email (see below).  

Here’s what to expect next:
  • Within 24 business hours of accepting your offer documents you will receive an email from HireRight (noreply@hireright.com) - check your SPAM/Junk folder too.
  • Follow the link in the email to login to HireRight’s secure website immediately.
  • Complete all requested information promptly. You MUST complete and submit your information within 48 hours of receiving the email from HireRight. You will be unable to submit your information after the 48-hour deadline which may delay your start date. 
  • Be sure to use a physical address, and not a PO box.

If you receive a call or email from a HireRight representative (customerservice@hireright.com) or a member of Alight’s Human Resources team (gpo@alight.com) during the verification process, please return the call or email as soon as possible to avoid delaying the verification process.
Background Check FAQs:
Step 4: Request for Additional Information

  • You will receive an email from alight@myworkday.com with the subject “Request for Additional Information”. 
  • Please login to your Alight Workday Account and enter your identifying personal information. This information is required for payroll, benefits, etc.  
  • Please complete this information within 24 hours of receiving the email.
  • Click on the "Start" button to begin
  • Click on the "Add" button under National ID
  • Complete all the fields that are required fields marked with a *:
    • National ID (which is most commonly your Social Security Number or other similar US Individual Taxpayer Identificaion Number (ITIN)).
    • Do not add a Government ID.
*Note - Only the National ID is required.  A passport or other identifying number is NOT needed.

  • Click "OK" at the bottom

Back at the My Tasks screen,
  • Click the "Start" button
  • ​​​​​​Complete all the required fields marked with an *
  • Click "Submit"
Step 5: Complete Your I-9 Process

To comply with federal law, you must complete a two-step "I-9 Employment Eligibility Verification" form. You should complete both steps prior to your start date. Federal law requires that you complete Section 1 no later than the first day of employment and Section 2 within three business days of the first day of employment.  

You will receive an email from the Alight HR Compliance team prior to your start date, the email will contain a link and directions on completing both sections.


  • Section 1 - Complete online before your first day of employment at Alight (this step should take less than five minutes to complete). 
  • Section 2 - Section 2 will be completed during a video call (detailed instructions will be provided). During the call, you will be required to present your original acceptable documents. Please ensure these documents are readily available before beginning the process.

If you have question about the process or if you do not receive the Alight I-9 Employment Eligibility Verification form prior to your start date, please contact AlightHRCompliance@alight.com.