Alight Retiree Health Solutions

As the marketplace for individual Medicare plans has grown, retirees can be overwhelmed with plan choices and information. Alight Retiree Health Solutions has created a smarter way forward for employers and their retirees.

Alight gives retirees access to a Medicare marketplace that cuts through the clutter and offers personalized recommendations. Our private exchange simplifies the shopping and enrollment process and delivers greater value and savings for retirees.

Is the Licensed BA role at Alight right for me?

Alight Retiree Health Solutions Benefits Advisors (BA) provide comprehensive education and consultation to seniors regarding their Medicare needs. Our licensed, virtual Benefit Advisors interact with customers via inbound/and outbound pre-scheduled phone appointments. They leverage the latest technology, tools and resources to fully assess the needs of the customer and recommend a Medicare plan that is most suitable.

Alight Retiree Health Solutions offers competitive pay and a paid training. If you possess a valid health insurance license, are energized by a challenge and are a strong communicator with a passion to help people, then Alight is the place for you!

Shining Alight on our recent awards:

What's it like to work at Alight? Hear from some of our RHS colleagues:

General FAQs

You will receive inbound sales calls; appointments will be scheduled only when necessary. Sales will be aligned to one carrier and you will primarily sell prescription drug plans (PDP), with some opportunity to sell dental or Medicare Supplement plans. Incentives are based on products sold.

Yes! Alight's culture encourages colleagues to not only be engaged in their current role but also supports career development and growth. This role can lead to direct positions and beyond.

Yes, all new hires will attend a training program for the first 4-5 weeks of employment.

The Benefit Advisor position requires everyone to be available to work any 8-hour shift between 7:00 am-10:00 pm CST, Monday through Friday.

Approximately 4-5 weeks. Training hours are 8-4:30 CST, all positions and regardless of candidate time zone.

Overtime is traditionally not mandatory but will depend on the volume of business. For our Benefit Advisors, often weekend OT is optional.

No time off is typically granted during the training period or after the training period. The Benefit Advisor's goal is to sell during the entire Medicare Open Enrollment period.

No time off will be approved prior to hire. After starting your new Benefit Advisor role at Alight, the expectation is zero hours missed during training. Due to the short sales season, time off is not typically approved, you should connect with the manager for specific requests. Also, during the first 90 days of employment any absences beyond 2 occurrences may lead to termination.

Alight RHS will be closed for the following holidays: Labor Day, Thanksgiving, Christmas Day. These holidays will be unpaid days off for all temporary employees

No, Alight Temporary employees will not be eligible for pay rate increases.

At the end of Q1 2026, you will receive an incentive based on the number of sales made for the entire AEP season. The details of the incentive plan will be communicated at the start of AEP and is subject to change. The possible range for incentives is based on your performance.

Benefit Advisors are paid $21 per hour worked. There is no paid time off, or paid holidays for this temporary position.

Open Enrollment ends for Medicare December 7. As of that date, Alight will begin to end the assignments for some Benefit Advisors, some will remain on the job through the end of the year and some may be offered a direct/perm opportunity at Alight.

You can contact the Alight Talent Acquisition team at Alight.Class.Hiring@alight.com

Licensing FAQs

Yes. To be considered for the Benefit Advisor position your Driver’s License/State ID and Resident License details must match.

You are responsible for obtaining any release letters prior to offer. Some exceptions can be made if needed, working in conjunction with the Alight Licensing team.

Since releases from all carriers are required, you can not be considered for the Benefit Advisor role without release letters.

Most expenses are not covered, there are some exceptions (i.e. FP expense for states which require it).

You can contact the Alight Licensing team at Retiree.Onboarding@alight.com

Background Check FAQs

Yes, you must complete and clear the Alight background check in order to start the position

The Alight background check includes:

Education verification
Past 7 years of employment
SSN trace
Criminal check (10 years)
Global sanctions and enforcement check
Credit review