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Our Story
Alight unlocks enterprise growth for the world’s most influential companies with future ready human capital and business solutions. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation.
The mission of our customer care teams exemplifies the need for human understanding. These teams are a critical component of Alight’s health care, retirement and HR-delivery services. 

Every day, our customer care representatives are on the front-line of care, advocating for people—ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues.