Customer Care 2020

Die Mission unserer Kundenbetreuungsteams veranschaulicht die Notwendigkeit menschlichen Verständnisses. Diese Teams sind ein wichtiger Bestandteil der Gesundheits-, Ruhestands- und HR-Bereitstellungsdienste von Alight.

Jeden Tag stehen unsere Kundendienstmitarbeiter an vorderster Front der Pflege und setzen sich für Menschen ein - stellen sicher, dass der Kunde seine gesundheitlichen Vorteile versteht, helfen bei der Navigation des jährlichen Registrierungsprozesses, qualifizieren einen Ruhestandsplan-Entzug oder lösen Gehaltsabrechnung oder andere HR-bezogene Probleme.

Von Forbes als bester Arbeitgeber für Frauen ausgezeichnet

Zum dritten Mal in Folge als Great Place to Work zertifiziert

Alight erhielt eine perfekte Punktzahl im Corporate Quality Index 2020

Die Leistungen beginnen am ersten Tag der Beschäftigung
Karrierechancen
Vierteljährliches Bonusprogramm
Teamorientierte Umgebung
Programme und Aktivitäten, die unseren lokalen Gemeinschaften etwas zurückgeben

Testimonial eines Kundendienstmitarbeiters

We've compiled a list of websites that offer tips and templates for creating a resume:

The Muse: 43 resume tips that will help you get hired
Indeed: 10 resume writing tips that will help you land a job
The Balance Careers: Guidelines for what to include in a resume
Resume Genius: Resume templates
Resume Now: Job winning resume templates

Behavioral style interviews include questions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Here are some tips to prepare for a behavioral style interview:

Bring a copy of your updated & current resume to any in-person interview
Try to use specific examples from your work or school history that relate to the question asked.
Frame your answers using the STAR method: Situation, Task, Action, Result
- SITUATION: Present the background and details of a challenge or situation related to the assessor's question
- TASK: What were you required to achieve? Provide details
- ACTION: What did you do? Give enough details so they can follow the steps you took...what you did and why you did it. Try to use examples that highlight what YOU did on your own or to help lead others. Try not to use examples that involve situations when you worked as a team, or had your manager or a colleague help you solve the issue. “I” statements vs. “We” statements.
- RESULT: What was the outcome of your actions? What did you achieve through your actions and did you meet your objectives? What did you learn from this experience and have you used this learning since?
Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience
The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Visit the company website to obtain information on the company and review the job description prior to your interview.
Be prepared to answer why you are interested in this particular job opening.
You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. to demonstrate your interest in the role.